This Privacy Policy (the "policy") explains how we collect, use, share, and retain your personal information through your access or use of (a) our website and any other websites that are owned, controlled, or managed by us (collectively, the "Websites"); or (b) the services, products, platforms, features, content, or applications that are owned, controlled, or managed by us to provide the Services (defined below).
1. Definitions
Our Affiliates include Prosperity Home Mortgage, LLC, BHH Affiliates, LLC dba Berkshire Hathaway HomeServices, HomeServices Insurance, Inc., HomeServices Relocation, LLC, HomeServices Property Management, LLC, and affiliated brokerage, title, escrow, and closing companies.
Agents are people and entities that we contract with, including our licensed independent contractor real estate sales associates or salespersons, who may offer or provide real estate brokerage services to you. Although an Agent may elect to use our designated email addresses or marketing materials, the Agent is an independent contractor who isn't employed or controlled by us. This policy governs the handling of only personal information that we collect from or about you, or for which Agents input into our systems. This policy doesn't govern personal information that an Agent obtains, retains, or stores outside of the Websites, applications, systems, or platforms, and you will be governed by other privacy terms, if any, of other websites and applications through which you interact with those Agents. If an Agent collects your personal information and it isn't stored or retained in the Websites, applications, systems, or platforms, you will need to contact the Agent directly to exercise your privacy rights.
As used in this policy, personal information means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular person. Personal information includes "personal data", as that term is defined under applicable data privacy laws.
Services means, collectively, the Websites and the other services, products, platforms, features, content, or applications that are owned, controlled, or managed by us that we may provide to or perform for you to successfully complete your real estate purchase, sale, or finance transaction.
2 . What does this policy cover?
This policy covers how we treat personal information and other information that we collect about you in connection with your use of, or access to, the Services. This policy also covers how we treat any personal information that we collect outside of the Services and that we combine with personal information that we collect in connection with your use of, or access to, the Services. Even if you are no longer our customer or client, this policy will continue to apply to you. This policy doesn't apply to third-party activities, practices, or services that we don't control such as the activities, practices, or services of landlords, renters, owners, buyers, and third-party websites, services, and applications, including social-media platforms ("Third Party Services") that you might access in connection with the Services. This policy also doesn't apply to people who we don't manage, employ, or otherwise contract with or have a business relationship with. Although we attempt to facilitate access to only those Third Party Services that share our respect for your privacy or that you request when accessing or using the Services, we aren't responsible for the content or privacy policies of those Third Party Services. We encourage you to review carefully the privacy policies of any Third Party Services that you access or use, including those Third Party Services provided separately by Agents. This policy also doesn't apply to job applicants or candidates who apply for employment with us or to our employees or Agents.
3. From whom and what information do we collect about you?
We may request and collect personal information as well as other information in connection with certain aspects of your use of, and access to, the Services. We collect the following types of information from users of the Services.
Information that you provide to us: In general, we collect your personal information on a voluntary basis. If you decline to provide certain personal information that's required to use or receive the Services, you might not be able to access certain Services, and we might be unable to respond fully to your requests. You may choose to provide us with certain information about you (a) by creating an account with us or registering to use the Services; (b) by submitting information through applications, webforms, or other forms, or by otherwise contacting us; and (c) by participating in surveys or promotions or registering for events that we sponsor; (d) by submitting information about your real estate interests and preferences (e.g., search criteria for new home purchases). This information could include personal information such as your name, date of birth, age, email address, mailing address, phone number, location data, employment information, social-security number, demographic information, rental-listing information, financial-account information, payment information, background-check information, rental-application information, information contained in a lease or purchase agreement that you are negotiating or entering into, photo identification, reference letters, income information, income-tax returns, an address of a listing that you intend to buy or rent, or other information that we request from you that's required by law or that you share with us or an Agent. You might also provide us information about your past and present property purchases, sales, and listings (such as the property address, price, photos, and property details) and other information such as whether you plan on buying or selling real estate, home-search criteria and preferences, language preferences, household members, information about financing for the purchase of real estate, co-owners, and other information related to the purchase or sale of real estate. In some cases (such as when it's required by law), we may ask for your consent or give you certain choices before collecting certain personal information.
Information that we may collect automatically: We may collect and store certain types of information about you whenever you contact us or interact with the Services. For example, we may automatically collect and record information about you when you email, call, or otherwise communicate with us such as your contact details, communications, and our responses. We also maintain records, communications, and information that you post in chat sessions, forums, and in other areas of the Services, as well as on our social-media channels, and information that you provide to us related to any customer-support requests. If you participate in surveys, contests, or promotions, we may automatically collect your name, age, email address, or other registration information, as well as your responses to any survey questions or other requests. If you register for or attend an event that we host or sponsor, we may collect information related to your registration for and participation in the event, including your name, contact information, and professional affiliations, as well as any dietary restrictions or other requested accommodations. When you fill out a "Contact Us" or similar form, sign up for our mailing lists, or otherwise request information from us, we collect and maintain records of your requests. As set forth below, we also may automatically receive and record information in our server logs from your web browser including your IP address, location data, domain name, page views, a date/time stamp, browser type, device type, device ID, Internet service provider, referring and exiting URLs, operating system, language, clickstream data, and similar device and usage information, search queries, cookie information, mobile-device identification, and the listings and the webpages that you request. We may record the details of your activity on the Services such as information about the links that you click on, searches, properties viewed, features used, items viewed, and time spent within the Services. We may also derive information about you based on other information that we have collected, such as whether you may be interested in selling or buying a home and what types of homes you may be interested in purchasing.
Information collected using Tracking Technologies: The Services may use first-party and third-party cookies, pixel tags, plugins, web beacons, and other tools (collectively, "Tracking Technologies") to, among other things, gather device, usage, and browsing information when you visit the Websites or use the Services. Cookies are small text files that a website transfers to your computer's hard drive to store and that sometimes collect information about your use of websites such as the time you spend on the website, pages visited, language preferences, and other anonymous traffic data. Your web browser stores cookies in a manner associated with each website that you visit. This policy covers only our use of Tracking Technologies and doesn't cover the use of third-party Tracking Technologies, including the Tracking Technologies of our third-party partners and service providers. When you visit the Websites or use the Services, Tracking Technologies may record your IP address (and associated location information) and other information such as the type of your internet browser, your Media Access Control (MAC) address, computer type (i.e., Windows PC or Apple Mac), screen resolution, operating-system name and version, device manufacturer and model, language, and the pages that you view and links that you select on the Services, as well as date and time stamps associated with your use of and activities on the Services.
Information collected from third parties: If you choose to register on the Websites or otherwise link your account with us to a Third Party Service (such as Facebook), we may receive the same type of information that we collect from you (described above) from those Third Party Services. If you post information about us, engage with us on a Third Party Service, or choose to link to or log in to the Services using a Third Party Service (if available), we may collect personal information about you from that Third Party Service. We may also collect other information that you share or make public on your account with a Third-Party Service. Some Services may integrate with social-sharing features and other related tools that let you log in to the Services or share the actions that you take on the Services. Your use of social-sharing features enables the sharing of information with your friends or the public, depending on the settings that you establish with the social-sharing service. These Third Party Services control the information that they collect and share about you. For information about how they may use and disclose your information, including any information that you make public, please review their respective privacy notices. We also may receive your information from our relationships with unaffiliated third parties (such as Zillow) if you consent to those unaffiliated third parties sharing your information. We may also receive information about you—such as demographic data, employment information, social-media-networking information, and imprints or fraud-detection information—from third-party partners and service providers and combine it with other information that we have about you.
Information collected from our Affiliates, other real estate brokerages or settlement-service providers, or Agents: If you use the Services, we may receive information about you from our Affiliates, other real estate brokerages or settlement-service providers, or Agents such as your name, date of birth, age, email address, mailing address, phone number, employment information, an address of a listing that you intend to buy or rent, and other information that our Affiliates, other real estate brokerages or settlement-service providers, or an Agent may request from you that's required by law or is otherwise required to facilitate a real estate transaction. By providing this information to our Affiliates, other real estate brokerages or settlement-service providers, or Agents, you understand that we may collect and store that information and contact you to send you information about a real estate transaction, the Services, the Affiliate, the other real estate brokerage or settlement-service provider, or the Agent that you are using for the transaction, or for any other reason set forth in this policy.
Information collected from other third parties involved in your real estate transaction. To provide the Services, we may collect information about you from appraisers, appraisal-management companies, insurance agencies, county recorders, mortgage companies, inspection companies, and identity-verification services. We also may collect information about you and real property through public databases such as property ownership, purchase and sale transactions and data (including purchase/sale price), buyer and seller names and contact information, and tax records maintained by state, local and county agencies.
4. How do we use your information?
In general, we use the personal information that we collect from or about you to respond to your requests and provide you with the Services. For example, if you request information about property listings or to be connected with an Agent to assist you with a home search and real estate transaction, we may use information about you and your request to facilitate communications among you, an Agent, our Affiliates, and other parties. If you are interested in one or more real estate listings or request information about them, we may send you information in response to your request and we may share your information so that an Agent can respond to your request. In addition, we may use information that we collect from or about you, including any personal information (as applicable), to
Use of Tracking Technology information: We describe how we may use the information that we collect using Tracking Technologies in the Tracking Technologies section below. Our use of third-party Tracking Technologies may be considered a sale or sharing (i.e. targeted advertising) of personal information under certain state privacy laws. To opt out, please visit the Cookie Preferences link located at the footer of the Website.
Finally, we also may use information that you provide to us, or that we collect about you, in any other way that we may describe to you when you provide the information or for any other purpose with your consent.
We don't use any of your Sensitive Personal Information ("SPI") to create profiles or inferences about you to further decisions that produce legal or similarly significant effects to or on you or otherwise process SPI in a manner that's not necessary for us to provide the Services. SPI includes information such as government identifiers, precise geolocation data, sexual orientation, racial, or ethnic origin, religious or philosophical beliefs, union membership, and citizenship and immigration status.
5. How long do you retain my information?
We will retain your information and documentation for the retention period required by law, and may occasionally retain it beyond the required period if we deem it to be reasonably necessary to fulfill an ongoing business need (e.g., account recovery), or to comply with applicable tax, legal, or accounting requirements.
When we have no ongoing legitimate business need to use your information, we will either delete, anonymize, aggregate, or deidentify it, or, if this isn't possible (e.g., because your personal information has been stored in back-up archives), then we will securely store your personal information and prevent any further processing of it until it's possible to delete it. When we dispose of personal information, we use reasonable procedures designed to erase or render it unreadable (e.g., shredding documents and wiping electronic media). The following principles help guide the length of our retention of records involving personal information:
6. With whom and how do we share your information?
Information shared in connection with the Services performed for you: We may share your personal information—such as your profile information, search criteria, username, phone number, email address, address, and co-habitant information—to facilitate and provide the Services to you and the transactions within the Services. This information sharing may include sharing your personal information with our Affiliates, potential landlords, owners, co-brokers, Agents, and our third-party partners and service providers, as applicable, to respond to your requests for, or to provide you with, the Services. These third-party partners and service providers may include advertising networks, Internet-service providers, data-analytics providers, government entities, operating systems and platforms, social-media networks, cloud-storage providers, payment processors, website-hosting providers, email-distribution providers, help-desk providers, financial and accounting providers, cybersecurity providers, customer-relationship-management (CRM) providers, and law firms. If you are a landlord or owner, we also may share your personal information (such as your name, listing address, etc.) to potential tenants, buyers, co-brokers, Agents, and our third-party partners and service providers, as applicable, in connection with the Services. Finally, when you list a property with us, and you want to publicly market it, we and the Agent often are required to disclose and publish that listing to one or more MLSs, which enables other real estate brokerages and agents to view the listing. A MLS also may share its listing content with companies such as Zillow or Redfin or other independent real estate brokerages that also may display the listing content on their own websites.
Affiliates: We may share your personal information or other information about you with our Affiliates to develop or provide the Services to you, or for our Affiliates to market, present, or offer real estate brokerage, mortgage, title-and-escrow, insurance, relocation, property management, and other real estate-related services to you. The information that we may share with our Affiliates may include your name, email address, address, phone number, location data, employment information, an address of a listing that you intend to buy or rent, and other information that we request from you that's required by law or that you provide to us or our Affiliates.
Unaffiliated Real Estate Brokerages, Settlement-Service Providers, and Agents: We may share your personal information with unaffiliated real estate brokerages, settlement-service providers, and their employees or agents in connection with their provision of real estate brokerage or settlement services to you related to the sale, purchase, lease, or financing of properties and the advertising and marketing of those properties and related services.
Other Unaffiliated Third Parties: In connection with providing the Services, we may share your personal information with unaffiliated third parties such as title insurers, property-casualty insurers, trust and investment advisory companies, and other companies performing real estate-related services such as appraisal companies, home-warranty companies, title, escrow, and closing companies, survey companies, and plat-drawing companies. We may also share your personal information with companies that perform marketing services on our behalf or on the behalf of our Affiliates, or to other companies with whom we or our Affiliates have joint-marketing agreements. This sharing, if not related to and necessary for your real estate transaction, may be considered a sale under certain state data privacy laws. To opt out of this sharing, please see the Minnesota Consumer Privacy Rights section below. We may share your personal information with government entities and other private entities for specific, limited purposes such as to verify identities (to detect or prevent identity theft), meet customer-service expectations, or make certain information a matter of public record (recording mortgages to let prospective buyers, title insurers, and others know about property liens). We may share your personal information with lenders, lien holders, creditors, or other third parties that claim an encumbrance or an interest in title whose claim or interest must be determined, settled, paid, or released to complete the settlement of a real estate transaction.
Third-party partners and service providers: We work with third-party partners and service providers to perform the Services on our behalf, and we may share your personal information with these third-party partners and service providers to help us provide the Services. We also may share your personal information with our third-party providers and marketing partners that perform functions on our behalf (or on behalf of our Affiliates) to administer the Services, provide us with marketing or promotional assistance, analyze our data, assist us with customer service, or offer other services and products that may be related to the purchase, sale, or financing of real estate. This sharing, if not related to your real estate transaction, may be deemed a sale under certain state data privacy laws. To opt out of this sharing, please see the Minnesota Consumer Privacy Rights section below.
Email communications: As part of receiving the Services, we may use your personal information to send you email regarding your real estate transaction, promotions, or marketing. By creating an account with us or by otherwise providing us with your contact information, posting information on or through the Services, or requesting that we do so on your behalf, we, the Agents, our Affiliates, and our third-party providers may send you email in response to your request for or use of the Services. If you want to opt-out of receiving communications from us that are not related to your real estate transaction, please follow the instructions in the section below titled Can I opt out of receiving your communications not related to my real estate transaction?.
Information shared in connection with business transfers: Sometimes we or our ultimate parent company HomeServices of America may buy the assets or equity interests of other businesses or sell our assets or equity interests. In these types of transactions, user and client information typically are part of the transferred business assets. In addition, if we or HomeServices of America, or substantially all our or HomeServices of America's assets, are acquired by a third party, or if we go out of business or enter bankruptcy, user and client information may be assets that are transferred to or acquired by a third party. You acknowledge that these types of transfers may occur, and that any acquirer of us, HomeServices of America, or of our or HomeServices of America's assets, may continue to use your personal information as set forth in this policy.
Information shared to protect us and others: We also may access, read, preserve, and share any information that we reasonably believe is necessary to (a) satisfy any applicable law, regulation, legal process, or governmental request; (b) enforce this policy, our Website terms of use, including investigating potential violations of any of the foregoing; (c) detect, prevent, or otherwise address fraud, security, or technical issues; (d) respond to user-support requests; (e) protect our rights, property, or safety; or (f) protect the rights, property, or safety of other users, clients, and the public. This includes exchanging information with other companies and organizations for fraud protection and spam or malware prevention.
Sharing of aggregate and deidentified information
We may also share aggregate, anonymous, and other deidentified information related to our business and the Services for quality control, analytics, research, development and other purposes. When we share deidentified information (information that is no longer reasonably linked or linkable to an identified or identifiable natural person, household, or personal or household device) we will maintain the information in deidentified form and not attempt to reidentify the information, except as permitted by applicable laws (such as to confirm whether our deidentification processes are reasonable and adequate).
Sale of personal information
In the preceding 12 months, we may have shared personal identifiers (name, email address, telephone number, physical address) and commercial information (property details, transaction information) with unaffiliated real estate-related companies. Such sharing may be deemed a sale of personal information under certain state laws. To opt out of this sharing, please see the Minnesota Consumer Privacy Rights section below. In the preceding 12 months, we may have shared your internet or other electronic network activity information collected via Tracking Technologies with our data analytics providers and ad networks as described in the Tracking Technologies section below to provide targeted advertising. Such sharing may be deemed a sale or sharing under certain state privacy laws. To opt out of the sale or sharing through cookies, please visit the Cookie Preferences link located at the footer of the Website.
7. Tracking Technologies
As set forth above, besides the personal information that you provide directly to us we will also collect information from you automatically as you use the Websites via Tracking Technologies.
As set forth above, we use essential, performance, marketing, and analytics cookies to collect your usage, device, and location information (determined through your IP address) when you interact with the Websites. We use this information to (i) enhance user experience on the Websites; (ii) conduct analytics to improve the Websites; (iii) prevent fraudulent use of the Websites and detect unlawful activity; and (iv) diagnosis and repair website errors, and, in cases of abuse, track and mitigate the abuse. Analytics and advertising cookies (i.e., the cookies we use for targeted advertising) may be considered a sale under certain state privacy laws. To opt out of the sale or processing of your personal information for purposes of targeted advertising, please visit the Cookie Preferences link located at the footer of the Website.
Particular third-party cookies that may be employed on the Websites include the following:
All session cookies are temporary and expire after you close your web browser. Persistent cookies can be removed by following your web browser's directions. To find out how to see what cookies have been set on your computer or device, and how to reject and delete the cookies, please visit: https://www.aboutcookies.org/ . Please note that each web browser is different. To find information relating to your browser, visit the browser developer's website and mobile application. If you reset your web browser to refuse all cookies or to indicate when a cookie is being sent, some features of the Websites may not function properly. If you choose to opt out, we will place an "opt-out cookie" on your device. The "opt-out cookie" is browser specific and device specific and lasts only until cookies are cleared from your browser or device. The opt-out cookie will not work for essential cookies. If the cookie is removed or deleted, if you upgrade your browser, or if you visit us from a different computer, you will need to return and update your preferences.
By clicking on the "Opt-Out" links below, you will be directed to the respective third-party website where your computer will be scanned to determine who maintains cookies on you. At that time, you can either choose to opt out of all targeted advertising or you can choose to opt out of targeted advertising by selecting individual companies who maintain a cookie on your machine. Our use of third-party marketing and analytics cookies may be considered a sale/sharing under certain state privacy laws and is also considered to be what is known as interest-based advertising (IBA). To opt out of the sale/sharing through cookies and IBA across various platforms, please visit the Digital Advertising Alliance's YourAdChoices program tools ( Your Ad Choices ) or visit one of the links below.
In general, you can also disable cookies by setting your browser to refuse cookies or indicate when a cookie is being sent.
8. Do Not Track Requests
We do not respond to Do Not Track requests. Do Not Track is a preference you can set in your web browser to inform websites and mobile applications that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
9. Do you secure my personal information?
You are responsible for preventing unauthorized access to your account with us and your personal information by appropriately selecting and protecting your username and password and limiting access to your computer and web browser by logging off after you have finished accessing your account. We try to protect account information to ensure that it is kept private, but we can't guarantee the security of any account information. Unauthorized entry or use, hardware or software failure, and other factors can compromise the security of user information. We store all our information—including your IP-address information—using industry-standard security measures. But we can't guarantee or promise to you that these security measures will prevent unauthorized access to information about you—personal information or otherwise—that we store. We aren't responsible for any security incidents that result from your use of Third Party Services, including those offered by Agents (who are independent contractors). We won't be liable to you for any legal, financial, or other liability for security incidents caused by your use of Third Party Services or that otherwise are attributable to Agents, our Affiliates, or third-party partners or service providers .
10. Can I opt out of receiving your communications not related to my real estate transaction?
You can opt out of receiving communications from us that are not related to your real estate transaction by following the instructions included with our communications (such as clicking on an "unsubscribe" link). Your opt-out request will apply to only communications from us that are not related to your real estate transaction, and not to communications from third parties, Agents, or our Affiliates, all of whom may have their own ways for you to opt out of their communications.
11. Can I access or view my information or delete my account with you?
Certain state laws give you the right to access and view certain information about you, and, in some cases, update that information or request that we do something else with your information. If you update your information, we may maintain a copy of the unrevised information. You can delete your account with us by following the instructions on the Websites or otherwise. If an exception applies, some of your information still may remain in our records even if you delete your account with us.
12. What happens if we change this policy?
We may change this policy from time to time. The version of this policy in effect when we collect your information will apply to our use and sharing of that information, unless we receive your consent to use it for another purpose. In the latter case, the version of the policy in effect at the time of our later use or sharing of the information will apply to that use or sharing. If we make material changes to this policy, we will post an updated version of this policy. Your continued use of the Services after we post a new version of this policy will constitute your acceptance of the changes.
13. Contact us
If you have any questions regarding this policy, please send us a detailed message to privacy@edinarealty.com .
14. What if I am a minor (under the age of 18)?
We don't knowingly collect, share, or sell personal information of anyone under the age of 18 years old.
15. Processing Location; International Users; European Data Protection Laws
We are located in the United States and process your personal information in the United States. Our Websites, applications, and platforms are hosted by servers in the United States. If you are located outside of the United States and access the Websites, applications, or platforms, or if you request or use the Services, your personal information may be transferred to the United States or to other jurisdictions where we or our service providers have operations, and your personal information may be subject to disclosure to the governments, courts, or law enforcement or regulatory agencies of those jurisdictions upon transfer. Some of these jurisdictions—including the United States—may not provide the same level of data protection as your home country. By submitting your personal information through the Websites, applications, or platforms, or request or using the Services, you consent to its transfer to the United States and to its storage, processing, and use in the United States in accordance with this policy.
We don't target the Services towards consumers located in the U.K. and European Union, and we don't intend the Websites to be affirmative solicitations to consumers located in the U.K. or European Union. But if and to the extent that some consumers located in the U.K. or European Union (EU) access or use the Services, they might have, subject to certain exceptions, certain rights under the "European Data Protection Laws" defined below.
If you believe that you have rights under the European Data Protection Laws and want to submit a request under those laws, please see the Minnesota Consumer Privacy Rights section below. Please attempt to resolve any issue or request with us first, although you have a right to contact your applicable supervisory authority at any time.
European Data Protection Laws means any privacy or data-protection laws, regulations, and binding guidance in Europe (European Economic Area, United Kingdom, Switzerland) that apply to the Processing of Personal Data, or to the privacy of electronic communications, including, but not limited to, (a) the General Data Protection Regulation (EU) 2016/679 ("GDPR"); (b) the EU e-Privacy Directive (Directive 2002/58/EC); (c) with respect to the United Kingdom, the Data Protection Act 2018, the Privacy and Electronic Communications (EC Directive) Regulations 2003, and the GDPR as saved into United Kingdom law by virtue of Section 3 of the United Kingdom's European Union (Withdrawal) Act 2018 (the "UK GDPR"); (d) the Swiss Federal Data Protection Act ("Swiss Data Protection Act"); and (e) any legislation or regulations implementing, replacing, amending, or made under such laws (in each case as may be amended or superseded from time to time).
16. Minnesota Consumer Privacy Rights
If you are a Minnesota resident, you are entitled to certain rights under the Minnesota Consumer Data Privacy Act (MCDPA):
Exercising Your Privacy Rights
If you are a Minnesota resident and want to exercise your privacy rights under the MNCDPA, you may submit a request by visiting My Privacy Choices . To opt out of the sale of data through cookies or the processing of your personal information for purposes of targeted advertising online, please visit the Cookie Preferences link located at the footer of the Website.
If the browser or extension that you (or person that you authorize to act on your behalf (your “Authorized Agent”) are using supports Global Privacy Control (GPC) (click here for information about GPC), you may use the GPC opt-out preference signal to instruct us not to sell or share any of your personal information collected online. The GPC opt-out preference signal will apply to only the computer, device, platform, or browser that you use to access the Websites. You can use the GPC opt-out preference signal by turning on the signal on your computer, device, platform, or browser settings. You must opt out on each computer, device, platform, and browser.
If you submit a request by visiting My Privacy Choices , you must provide us with sufficient information for us to reasonably verify that you are the person about whom we collected the personal information and describe your request with sufficient detail for us to properly evaluate and respond to it. In doing so, we will take steps to verify your request by matching the information that you provide to us with your request with the information that we have maintained in our records. If we can’t verify your identity to process your request with the information that you have provided to us with your request, we may ask you to provide additional information.
Only you, or your Authorized Agent, may make a request related to your personal information. If you are an Authorized Agent making a request on behalf of another person, you must provide us with signed documentation that you are authorized to act on behalf of that person.
To appeal our refusal to act on your request, please email us at privacy@edinarealty.com , with a subject line of “Appeal My Consumer Request.” We will review your appeal and notify you of our response. If you are concerned with our response to your appeal, you may submit a complaint to the Minnesota Attorney General.
17. Antifraud Disclosure
Electronic communications such as email, text messages, and social-media messaging are neither secure nor confidential. Although we have adopted policies and procedures to aid in avoiding fraud, even the best security protections can still be bypassed by unauthorized parties. We will never send you any electronic communication with instructions to transfer funds or to provide nonpublic personal information such as credit card or debit numbers or bank account or routing numbers.
YOU SHOULD NEVER TRANSMIT NONPUBLIC PERSONAL INFORMATION SUCH AS CREDIT OR DEBIT CARD NUMBERS OR BANK ACCOUNT OR ROUTING NUMBERS BY EMAIL OR OTHER UNSECURED ELECTRONIC COMMUNICATION. EMAILS ATTEMPTING TO INDUCE FRAUDULENT WIRE TRANSFERS ARE COMMON AND MAY APPEAR TO COME FROM A TRUSTED SOURCE.
If you receive any electronic communication directing you to transfer funds or provide nonpublic personal information, EVEN IF THAT ELECTRONIC COMMUNICATION APPEARS TO BE FROM US OR OUR AFFILIATES, do not respond to it and immediately contact us. Such requests, even if they may otherwise appear to be from us or our Affiliates, are likely part of a scheme to defraud you by stealing funds from you or using your identity to commit a crime.
18. Effective Date
This policy is effective as of July 31, 2025. This policy was last updated on July 31, 2025.